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Safety & Handling

Over the course of the last several years, we have been reducing the plastic in our bottles and caps, making our packaging lighter and more environmentally friendly. In particular, the bottle and cap on our half-liter product have the least amount of plastic, with the cap for this size product smaller than other caps. In light of that, we have applied the following label statement: WARNING: Cap is a small part and poses a CHOKING HAZARD, particularly for children. We have a similar label statement on our 24-ounce (700ml) sports bottle, due to the small parts in that cap.

Consumers should be advised that small parts, including our caps, should not be put in the mouth. And, that caps should always be replaced securely on bottles when not in use or discarded promptly. 

Nestlé Waters North America provides consumers of all ages with a variety of healthful, on-the-go beverage options to enjoy any time of day. The safety and quality of our bottled water products are our top priorities. We regularly conduct tests on all of our bottles and our waters for safety, quality and performance. 

Water Source Identification: Nestlé Waters North America identifies water sources on its bottle labels and/or online. 

Purified water products are treated by reverse osmosis, UV and ozone disinfection for added safety assurance and enhanced with minerals for consistent and pleasing taste. Bottled water products from each Nestlé Waters North America bottling line are tested 200 times per day to ensure quality. 

Quality Reports: Since 2005, we have made quality reports publicly available for all of our bottled water brands based on independent testing results from certified laboratories. 

Easy Consumer Access to Information: Consumer questions and comments can be directed to our toll-free number, which is listed on the label of each bottle.

Storage and Handling

To maintain the high quality of our bottled water products, we recommend people store all of our products in a cool, clean, or shaded location, as they would any other packaged food product.

Food Packaging Safety & Regulation

We use packaging that fits into the lifestyles of today’s busy consumers and is considered safe by regulatory and public health agencies. We evaluate new packaging materials and make changes to our products when we believe there is a clear environmental, health and/or economic benefit.

The U.S. Food and Drug Administration (FDA) is responsible for overseeing the safety of bottled water, which, like other food products such as infant formula and seafood, must be processed, packaged, shipped and stored in a safe and sanitary manner, and be truthfully and accurately labeled. Bottled water is one of the most regulated food products, with FDA protocols specific to bottled water processing and labeling. 

Chemicals from plastic packaging can migrate over time, but the FDA sets conservative limits for the amounts it considers safe for human consumption. Nestlé Waters North America complies with the FDA’s packaging and health-based regulations. 

Our single serve bottles are made from PET plastic. The FDA classifies PET as safe for human use and has authorized its use for decades. PET itself is an inert substance, meaning it migrates very slowly. As long as bottled water is stored at room temperature or cooler it is considered safe for human consumption. It should be consumed before the "best by" date printed on the packaging. 

Bisphenol-A (BPA) is not present in our bottled water packaging smaller than three gallons. Our single-serve bottles (typically 1.5 liters and smaller) are made from PET plastic (marked with the "1" symbol), which is flexible and lightweight. Our 2.5-gallon sizes are made from high-density polyethylene (HDPE), identified by the "2" symbol. 

Our five-gallon bottles are made from polycarbonate, a strong, clear and reusable type of plastic. Polycarbonate (identified by the "7" symbol) is used in a wide range of food storage containers, and is commonly found in the epoxy resin lining of canned food products. While our tests show there are no detectable levels of BPA in our home and office bottles, we understand consumers may be concerned. Learn more about BPA here.

Recycling and Reuse of Bottles

We recommend that our water bottles be recycled, not reused. Every bottle produced by Nestlé Waters North America is recyclable.

All of our single serve bottles from 8 ounces to 3 liter that are made from non-recycled PET, as well as our 1 gallon and 2.5 gallon bottles are completely BPA-free. Additionally, all of our 5-gallon bottles are now made of PET #1 plastic which is also BPA-free.

Our rPET bottles are made from recycled PET plastic that is carefully collected, screened and sorted to keep other types of plastics from entering the rPET manufacturing process.  Given the nature and variability of the recycling streams, however, the rPET bottles may not be absolutely free of other types of plastic 100% of the time. Product testing clearly shows that only a very small fraction of rPET bottles may have trace levels of other types of plastics and that any unlikely detection of BPA from those other plastics would be at trace levels in the low parts per trillion range. For this reason, we consider our rPET bottles virtually BPA free. 

Our 3-gallon bottles are currently made from polycarbonate #7 plastic, a strong, clear and reusable type of plastic.  In tests, water packaged in our polycarbonate bottles has been found to contain trace levels (less than 1 part per billion) of BPA.   Based on consumer preference, we are planning to transition our 3-gallon bottles to BPA-free plastic bottles in the future.