Safety & Handling

Over the course of the last several years, we have been reducing the plastic in our bottles and caps, making our packaging lighter and more environmentally friendly. In particular, the bottle and cap on our half-liter product have the least amount of plastic, with the cap for this size product smaller than other caps. In light of that, we have applied the following label statement: WARNING: Cap is a small part and poses a CHOKING HAZARD, particularly for children. We have a similar label statement on our 710ml sports bottle, due to the small parts in that cap.

Consumers should be advised that small parts, including our caps, should not be put in the mouth. And, that caps should always be replaced securely on bottles when not in use or discarded promptly. 

NESTLÉ WATERS CANADA provides consumers of all ages with a variety of healthful, on-the-go beverage options to enjoy any time of day. The safety and quality of our bottled water products are our top priorities. We regularly conduct tests on all of our bottles and our waters for safety, quality and performance. 

Water Source Identification: NESTLÉ WATERS CANADA identifies water sources on its bottle labels and/or online. 

Bottled water products from each NESTLÉ WATERS CANADA bottling line are tested 200 times per day to ensure quality. 

Quality Reports: We have made quality reports publicly available for all of our bottled water brands based on independent testing results from certified laboratories. For more information or to request our quality reports call our toll-free number.

Easy Consumer Access to Information: Consumer questions and comments can be directed to our toll-free number, which is listed on the label of each bottle.

Storage and Handling

To maintain the high quality of our bottled water products, we recommend people store all of our products in a cool, clean, or shaded location, as they would any other packaged food product.

Food Packaging Safety & Regulation

We use packaging that fits into the lifestyles of today’s busy consumers and is considered safe by regulatory and public health agencies. We evaluate new packaging materials and make changes to our products when we believe there is a clear environmental, health and/or economic benefit.

Health Canada and the CFIA is responsible for overseeing the safety of bottled water, which, like other food products such as infant formula and seafood, must be processed, packaged, shipped and stored in a safe and sanitary manner, and be truthfully and accurately labeled. Bottled water is one of the most regulated food products, with FDA protocols specific to bottled water processing and labeling. 

Chemicals from plastic packaging can migrate over time, but the Health Canada sets conservative limits for the amounts it considers safe for human consumption. NESTLÉ WATERS CANADA complies with Health Canada's packaging and health-based regulations. 

Our single serve bottles are made from PET plastic. Health Canada classifies PET as safe for human use and has authorized its use for decades. PET itself is an inert substance, meaning it migrates very slowly. As long as bottled water is stored at room temperature or cooler it is considered safe for human consumption. It should be consumed before the "best by" date printed on the packaging. 

Bisphenol-A (BPA) is not present in our bottled water packaging. Our single-serve bottles (typically 1.5 liters and smaller) are made from PET plastic (marked with the "1" symbol), which is flexible and lightweight.

Recycling and Reuse of Bottles

We recommend that our water bottles be recycled, not reused. Every bottle produced by Nestlé® Waters Canada is recyclable.

All of our single serve bottles from 330mL to 4 liter are made from non-recycled PET and are BPA-free.